We want to offer you the best experience even before your arrival. Here are some useful tips to help you prepare for your visit to Benidorm:
If you haven't checked in yet, I remind you that you can do it online now.
Below we explain the key collection process:
1. On arrival, go to Hotel Magic Cristal Park. You can see how to get there here.
2. You can park your car in the area in front of the hotel. Go to reception.
3. Enter your booking number and reservation number and the reception staff will give you the keys.
4. You can now go to Magic Atrium Plaza Apartments. (Av. L'Aigüera, 3, 03501 Benidorm, Alicante) The flat is located in a residential area, so you can park your car in the blue zone or in the car park of the building with a cost per night.
On the day of your departure, you will have to leave the keys at the same place where you picked them up.
If you have any problem during the pick up or delivery of the keys, you can call 96 585 16 54 (M to F from 9:00-20:00, S from 10:00-14:00).
If you wish to contact us outside these hours, we can be reached on 965 860 707 (Mon-Fri from 20:00, Sat from 14:00, Sun and public holidays).
The collection of the deposit and prepayment of the reservation will be made before arrival. The deposit will be charged to your bank card of the reservation, and will be returned within 72h after your departure after checking the flat. In case of cash payment, it will be returned by bank transfer.
In this APP📲 you can find out about all the services and activities. You can also book the services included in your board. In addition, you will also find information about Benidorm.
See you soon!